MLDS speaker · 2026
Sourabh Gupta
Head of EngineeringScapia
About Sourabh Gupta
Sourabh Gupta is the Head of Engineering at Scapia, where he leads the company’s technology vision and execution as it builds a new category at the intersection of travel and fintech. With over a decade of experience in consumer internet and high-scale platforms, Sourabh brings deep expertise in mobile engineering, backend systems, and building resilient, high-performance teams. Before Scapia, Sourabh held senior engineering leadership roles at Swiggy and Flipkart, where he worked on scaling complex consumer products used by millions. He began his career at Cisco, building a strong foundation in systems and distributed technologies. An alumnus of IIIT Hyderabad, Sourabh combines technical depth with product thinking. At Scapia, he is focused on building a mobile-first, scalable technology platform that delivers seamless, secure, and high-quality travel and credit experiences for modern Indian consumers.
1 edition on the MLDS stage · 1 session on record

Talks at MLDS
Sessions from the MLDS agendas, newest first.
MLDS 2026
Bengaluru
26–27 Mar 2026Mar 27, 2026 · 13:05–13:25 · Hall 3 · Bengaluru
Tech TalksBuilding Reliable Agentic Systems in Production - Evaluation Frameworks & Model Resiliency
This talk will explore how Scapia is scaling its CX Bot in production by building robust evaluation frameworks that continuously measure response quality, accuracy, and reliability in real time. The session will also dive into model resiliency, highlighting how Scapia is developing an internal platform that enables employees to easily switch between different models, experiment rapidly, adopt best practices, and share learnings across teams. In addition, it will cover Scapia’s approach to hosting models within its own data center to maintain stronger control over data governance, security, and policy compliance while operating AI systems at scale.
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