Ayan C

Generative AI is transforming life insurance customer service by boosting efficiency and personalisation. From intelligent virtual assistants assisting customers 24*7 to seamless claims settlement process, AI is everywhere. It analyzes vast customer data to offer personalized policy recommendations, increasing satisfaction and loyalty. Additionally, Generative AI enhances risk assessment accuracy, simplifies underwriting processes, and produces engaging content. Despite challenges in regulatory compliance and data security, AI strengthens compliance measures and safeguards data, heralding a transformative impact on the industry.