Pramit has 15+ years of experience in Omni Channel Contact Center Analytics and Customer Experience Management across industries encompassing project management, solution design, product development and delivery management. He has held operating leader positions for Fortune 100 BFSI clients delivering more than $150MM in business impacts. Pramit is a certified six sigma green belt and his areas of expertise include customer analytics, contact center and customer experience transformation, speech analytics, people leadership and project delivery management. Pramit holds Master’s Degree in Applied Economics with majors in Mathematical Economics and Statistics.
- info@aimmediahouse.com
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